The Phoenix | Fire-Exposed Ruby Root Ring
A sculptural piece in 925 sterling silver. This ring stands out with its wide band featuring a bark-like texture, evoking the raw strength of nature. At its center sits a ruby root that has been fire-burned, revealing an organic red hue and an untamed character.
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Care instructions
Precious metals and gemstones make our jewelry special—handle with care to maintain its brilliance and quality.
Delivery and Returns
Delivery：
- Standard Delivery France - 2 to 4 business days - 20$
- Standard Delivery Europe - 3 to 7 business days - 20$
- International Delivery - 5 to 12 business days - 20$
- Free Standard Delivery - on orders over 250$
Each order is carefully packaged to ensure safe delivery.
Delivery times are estimates and may vary depending on destination and customs processing. Custom-made items require supplementary delivery time of approximately 15 days.
Returns & Refunds：
If you wish to return your order, you have 20 days from the delivery date.
Items must be returned:
- In perfect condition
- In original packaging
- Unused and intact
Once your return is received and inspected, a full or partial refund will be issued depending on the product condition.
Refunds will be processed using the original payment method whenever possible.
Exchanges：
Exchanges are not available for online purchases.
If you wish to receive a different item, please return your order and place a new one. You may cancel your purchase within 14 days and request a refund. If your order included a promotional gift, it must also be returned.
For any return request or assistance: customersupport@kielleofficial.com
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